FAQs
Everything You Need To Know Before You Stay
Send your preferred dates through the booking form or contact page. We will confirm availability and recommend the most suitable room or cottage for your group.
Cancellations should be requested in advance so we can advise the applicable terms based on your reservation dates and booking type.
Yes. If your stay dates are still available, we can usually adjust guest counts, dates, or room preferences before arrival.
A deposit may be requested for weekends, holidays, or larger group bookings. We confirm that clearly during reservation.
Extended stays can often be quoted at a better rate than short peak-date bookings. Contact us for a tailored offer.
Standard arrival and departure times are shared when the booking is confirmed, and early or late requests can be discussed in advance.
If plans change, let us know as early as possible. The earlier we hear from you, the easier it is to help with date or room changes.
Most stays are reserved as room-only or stay-only bookings, but group arrangements and meal planning can be discussed directly.
Yes. We welcome enquiries for family gatherings, private events, and small retreat-style stays depending on availability.
We can guide you toward the best option whether you want a quiet couples stay, a poolside villa, or a family-friendly room setup.